Office Hours are Monday through Friday 8:00 a.m. to 4:30 p.m. Closed from 12:00 pm to 12:30 pm for lunch.
Melissa L. Perry
PO Box 346
104 S Main Street
Thrall, TX 76578
P: (512) 898-5306
F: (512) 898-4126
For new service, an Application is required along with a copy of a drive's license and $200.00 security deposit. For frequent asked questions regarding services, please visit FAQs.
To change or update your account, please complete the Changes/Updates to My Account Form.
To disconnect services, please complete the Disconnection of Services Request Form.
***Water bill payments are due by the 15th of each month. Late fees (10 %) go into effect on the next business day. If your water bill is not paid by the 25th by 10:00am, you will accrue a reconnect fee of $50.00 as well as disconnection of services. The total past due bill and the $50.00 reconnect fee are due before the water services can be reconnected***
Water bills can now be paid online at The Payment Group with a Visa or Master card.
Currently, Discover and American Express are NOT accepted online.
Payments must be made before midnight in order to show up on the next business day's report.
In order to make a payment, you will need the following:
Email Address - if you do not have an email address, you may use email@example.com
For water or sewer emergencies, contact the Maintenance Department/Water Supervisor:
P: (512) 269-7335