Water bill payments are due by the 15th of each month. Late fees (10 %) go into effect on the next business day. If your water bill is not paid by the 25th by 10:00am, you will accrue a reconnect fee of $50.00 as well as disconnection of services. The total past due bill and the $50.00 reconnect fee are due before the water services can be reconnected. If any of the due dates fall on a Friday, weekend or holiday, the due date will move to the next business day.
I would like to get water service at a residence/business. What should I do?
To have the water turned on at an address, you will need to provide the following:
1. Water Application, Water Application (Spanish) (4 pages) 2. Copy of proof of ownership/lease agreement 3. Copy of driver's license or ID of applicant(s) 4. $200.00 deposit (3% card fee will be added if paying by debit or credit card)
Water services can be connected during regular business hours before 3:30pm.
What are the forms of payment accepted for water bills?
The city accepts the following types of payments: cash, check, money order, and credit or debit card (for a 3% card fee) in the office. Water bills can also be paid online with a Visa or MasterCard (for a 3.5% fee) at The Payment Group. If you schedule payments through your bank or a third-party, please note that they may not mail the payment the same day that you schedule it, and you may accrue a late fee if payment is not received before the due date.
What is wastewater reaveraging?
Calculating wastewater/sewer usage for residential accounts, the city takes an average of the water usage for December, January, and February, as these typically have the lowest water usage. The residential sewer rate is a base minimum of $20.00, with $3.50 per thousand gallons over 2,000 gallons. That rate is then applied to your water bill for the next year.
What fees are on my water bill?
Residential WATER is calculated from your usage each month. The charges are $30.00 for the first 2,000 gallons and $8.05 per thousand gallons over the minimum.
Residential WASTEWATER is calculated from a yearly re-averaging of water usage for the months of December, January, and February. The charges are $20.00 for the first 2,000 gallons and $3.50 per thousand gallons over the minimum. This fee is the same throughout the year until the next re-averaging. New residents have a $20.00 wastewater/sewer fee until the re-averaging.
Residential GARBAGE is a set fee of $15.50 per month. This increases with the number of garbage canisters or for businesses.
Residential TAX is based on your garbage rate at 8.25%.
Commercial and Dumpster charges will be different, please call for cost.
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